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Strange compensation offers 29/08/2014 Most consumer complaints are resolved with a simple apology and, perhaps, a small offer of compensation. However, some of these compensation offers can be very strange indeed, as a new survey has revealed.

Strange compensation offers

Most consumer complaints never make it as far as a solicitor’s desk, let alone to court. Most are resolved with a simple apology and, perhaps, a small offer of compensation. However, some of these compensation offers can be very strange indeed, as a new survey has revealed.

The survey, by complaints resolution service resolver, lists 25 bizarre compensation offers. These include:

  • A discount offer by an energy company, which then added the offer to the bill rather than taking it away, leading to a three-month long wrangle with the company to sort it out.
  • The offer of a compensatory tyre turned out to be a tyre from a scrap yard.
  • The offer of a crème egg.
  • To be able to adopt a meerkat for free.
  • A free meal at the same restaurant at which the complainer was given food poisoning.
  • Redeemable vouchers that could only be used in the US.
  • £10 discount in respect of four months poor TV reception.
  • Fruit cake – for a year.

You can find the full list here.

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