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Letting agent code of practice goes live 06/02/2018 A new statutory Code of Practice for letting agents, which will improve standards and empower tenants, came into force last week

Letting agent code of practice goes live

A new statutory Code of Practice for letting agents, which will improve standards and empower tenants, came into force last week. It forms part of a framework of regulation brought in under the Housing (Scotland) Act 2014.

Under the new code, letting agents are required to join a register of letting agents and key individuals in agencies must meet a minimum level of training. Should they fail to meet the standards expected they can be removed from the register, preventing them from operating as a letting agent.

Landlords and tenants can use the code to challenge poor practice and, if necessary, enforce it through the new First-tier Tribunal for Scotland (Housing and Property Chamber).

The code also sets out standards that must be met in how letting agents deliver services. It includes specific requirements on how clients’ money should be handled.

Agents have until 1st October 2018 to make an application to join the register.

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